Colour me impressed.
I stopped going to Jack Astor's about a year ago after they switched chefs and got rid of their three peppercorn grilled chicken rigatoni. I was devastated, and swore I would never return until they brought by back my beloved dish.
Fast forward to the present where I find myself desperately trying to find a restaurant I can eat at, having discovered I have a gluten allergy. Ick.
Although hesitant, we decided to give Jack Astor's another go. I'm glad I did.
After requesting it our server brought me the allergens/nutrition menu. When she took my order, she confirmed my allergy, and reported it to the kitchen. Shortly thereafter, a chef came to our table to confirm something with me about my allergy, and when my food was delivered, it was brought my a manager who promised that everything had been prepared away from gluten and would be safe for me to consume.
No restaurant has ever gone out of their way like that to make sure my allergy was taken seriously. A large portion of restaurants just slap a disclaimer on their menu saying that they "can't guarantee that there won't be cross contamination." Jack Astor's took the time to make sure me and my stomach left happy.
Jack Astor's has won over my heart again.