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| - Please, everyone can view a little of our nightmare by watching our security video we posted on YouTube https://youtu.be/9d4OUQ2wsAk.
I communicated Opendoor to see what they would bid for our home. I received an offer and accepted. We went into escrow and set a closing date of the 2/23/18
02/22/18 - early morning, Opendoor came over and put a spare set of keys in a lockbox. The realtor was surprised we hadn't signed our papers yet...
02/22/18 - (day before closing day) we were not once contacted on when and where to go to sign our paperwork nor anyone returned my calls.
02/22/18 - 6pm. I received an email from the titling company saying there was an obstacle about our solar system. Closing date was moved to 3/5/18
02/28/18 - early morning, two men in street cloths and unmarked vehicle where mobile around the front of my home. When confronted, they looked staggered I was still here. They were told the house was vacant and was now owned by Opendoor. Had to explain they push back date.
02/28/18 - 08:30. After getting the run around since 2/22/18 about our sale and not being pleased with their communication, I contacted Opendoor VIA e-mail and told them I wanted out.
02/28/18 - 12:18 pm. While out, I got notifications from our Ring security system of multiple motions detected. When I finally had time to look, my wife and I were dismayed! A man at our door with a key from the lockbox had entered our home! He soon encountered our deaf pug. He shouted, kicked him and closed the door. He even had the audacity to return to the door thrash on it to provoke our dog to bark more so someone on the phone could hear it. We instantly called the police. Security video here. https://youtu.be/9d4OUQ2wsAk
02/28/18 - 12:30'ish. We arrived at home met by the police, guns drawn, looking for a prowler. After opening the front door, I was meet by our little pug who had puked all over the house and looked as though he'd been put through the ringer.
The police had me contact Opendoor and they declared no one was scheduled to be there.
02/28/18 - 18:30. I was contacted by security of Opendoor. They apologized and explained it was indeed a vendor (contractor) who was never told the house close date was pushed back and disregarded. I was shaken to find out they give contractor/vendors security codes to the lock boxes! Opendoor swore this would not happen again and at my request, they would cancel my contract, and no one would bother us again.
03/6/18 - APS ( power company) arrived early in the morning and knocked on my door. The servicemen asked if we knew that there was an order to turn off the power by Opendoor. The servicemen and I deliberated the matter and he stated wouldn't turn it off and instructed me to call APS immediately. When called, APS enlightened me that Opendoor placed the utilities in their name on 3/5/18 and then wished a disconnect 3/6/18. Thank blimey we were home or else we would have lost power. My son is a type I diabetic and to have lost a month of insulin due to these "communication" problems would have been detrimental. I personally feel as though this was not inadvertent and am waiting to see how they try and harass us next.
Oh, and APS came out again a few days later for a second attempt to turn off power. THANK YOU OPENDOOR!!! Only this time they succeeded and I was in the shower. I spent many hours trying to resolve the aftermath they left me.
Every time these things occur, I get a half apology as if, "oops sorry, our bad."
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