Went to this RC Willey recently to purchase a new living room set. We got a great deal on the furniture, along with a great 7-year fabric protection warranty that guarantees against stains. The best part of the entire experience, however, was our sales rep. Steve. I typically HATE shopping in furniture stores because the sales people are so pushy and annoying, but the staff here are great. They are actually very helpful, considerate, and hands-off. Steve was kind enough to spend a couple hours with us answering questions, showing us items in the store, and focusing every ounce of his attention solely on serving us. It was such a great, easy experience. The reason I gave it 4 out of 5 is because the guy at the sales center messed up on some of the details of the delivery, which caused a bit of a headache. RC Willey went above and beyond to remedy the situation and serve us.