Excellent experience! I had my car towed to Jim and Son's right before Thanksgiving. They drove it, did a diagnostic test, and broke the news to me with an detailed explanation and quote. All my questions were answered throughly. The car wasn't worth fixing due to the fact that it was 25 years old. They didn't charge me a thing! They were even ok with me leaving the car in their lot a few extra days due to the holiday weekend and me struggling to arrange for a tow to the scrap yard. I felt that my junker and I were treated with the same respect as if I owned a Bentley!