Kelly the head stylist is great but sadly she wasn't there to help.
I decided to buy a Groupon, MISTAKE. Why would they sell them if they are just going to treat the people like absolute crap?
I go in to get my roots bleached and ask the stylist BEFORE to check my scalp to make sure it is healthy enough to bleach. She insists it is (the bleach is very damaging so sometimes I have to wait a little longer between visits for it to heal) and starts bleaching. I know the usual tingle but I started experiencing a chemical burn on my skull. My hair is not all the way bleached and comes out an exotic color of orange. I am charged an extra $25 for toner, which she put on even though my scalp was BLISTERING, it put me in tears.
She tells me that I can come back at another time to get toned. So now I have yellow hair. This all could have been prevented had she been honest with me, I would have come back in a few weeks. Instead I was lied to. What a waste of $$!
I called and complained to the manager, who said I could come in and get a scalp treatment for free and still the free tone.
Work came up the day of my scalp treatment, I called to change the day and they said I only had 7 days from date of dye to do it so tough luck.
Think that someone who just BURNED MY SCALP would be a little more sorry. Whoever did my hair needs to be fired and have her license taken away. She is a danger at this point;