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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I'm reassured by the low score this gym has... I literally thought it was just me that had problems with this facility. First and foremost, the policies of this gym are whacked. I started up at this gym paying the first and last month upfront, initiation fee, etc. that totalled over $200... Dafuq - that's literally $100/month. Then, I needed to put my pass on hold and the policy is that you still have to pay $10/month regardless of the hold... so I decided to cut my losses and just cancel the entire membership. Nope, they don't make that easy either. Onto the second point... Customer service here SUCKS. I've been to places that have had poor customer service, but this gym tops them all. I wanted to put my pass on hold, called twice prior to my billing date was told to come in to confirm the hold and I went in person. They said it was all confirmed and emailed me a confirmation on the spot. I didn't get a confirmation through the phone but assumed it as all good. Fast forward a couple days and I'm charged for the month I had put on hold for. I call back and the lady on the phone proceeds to tell me I had no proof and she was unable to refund me. She proceeds to tell me I will be charged $10/month hereafter for holding my membership and that if I want to cancel I need to come in again... Not to mention, compared to the other gyms I've been to, this facility is so dirty and continues to spiral downwards. If you think this gym will be convenient for you and great for starting your New Year's resolution, I highly recommend that you take your business elsewhere. The prices at this gym are NOT competitive with other ones in the area like Goodlife, YMCA or even Snap Fitness. AND when you need to cancel or deal with membership problems, it'll bite you SO hard in the butt you'll lose all those muscles you squatted for.
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