After I read the reviews for this place on Google, I wasn't looking forward to going to this place. However, I was desperate for a bra that fit properly. I went in prepared to walk out if I was ignored or felt got the snobbish vibe mentioned in the other reviews. Well I was instantly pleasantly surprised! I was warmly greeted within seconds of walking in. I was helped by a lovely saleswoman named Alex. She spent an hour with me finding a bra that not only fit me perfectly, but that I felt good about wearing. Not once did she try and push me to like a bra I didn't like. Alex is very knowledgable and explained so many things to me, to help me find a perfect fit. When it came down to my 3 finalist, the other saleswoman were all very happy to help vote which one looked best and help me decide. I was totally dreading this shopping trip and ended up loving it! The downside of this shop is how expensive it is, but I didnt take a star off of the review because you are paying for what you get... i high qualify bra that you don't want to rip off immediately . I will surely be going back to Knickers and Lace!