Lifetime fitness is a solid place to lift, swim, run, etc. However, once you sign up its almost as if no one cares about you. I had tried to "suspend" my membership for the month of january as i was going to be gone. I emailed 3 different times to the employee who signed me up and not one response. I have no idea why I was never responded to. So then I called the place and talked to the manager who assured me things would be taken care of which they were not. Called again and in my profile there was no written information on me calling before and no information on the emails I had sent. Have full proof of emails and calls. Its pretty pathetic customer service and all they care about is making money. The overall gym is great but the customer service is something to definitely question prior to signing up. Be aware that is all.