I have been to this el pollo loco location about 2 or 3 times already. In all the times I went here for lunch with my colleague, the food was fresh and the service was great.
I recently went there and got a free meal worth $7 with an order of a meal for signing up on their app. For 2 3 piece meals to be worth only about $11, that's an excellent deal!
Now that I have claimed this reward, I received another for a family meal! This is great!
The first time we visited this location, I believe it probably was the manager who came to our table and offered us a churro for free. It was actually very good! I was surprised that they had such bad reviews and he shared that those reviews were in about their first week of opening and he promised that the service would improve. I honestly have not had any issues with service in the 3 times I've been there.
You will notice that this branch looks a lot nicer than other branches of el pollo loco. I actually like this one the best.
Good value for money especially with those offers on their app. Closeness to work and fast service makes this a good lunch option when at work.