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http://www.openvoc.eu/poi#funnyReviews
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  • I stopped in after work on 6/29 Friday at 4:30pm to have my brand new tire that I just bought from them repaired due to a screw. Turns out it was not repairable and needed replacement and they didn't have the tire in stock. I was told the tire would be ordered and someone would call me the following day (Sat 6/30) to come in once the tire was received. I never received a follow up call so I called to find out. When I called, the person on the phone said they had the tire and to come on in. I asked if I would need to drop my vehicle off if they were busy? He said he would fit me in and shouldn't take long no need to drop off. I arrived at 2:30pm and the place was so busy there was no place to even sit. My keys were taken and I waited for 40 plus min. After asking...apparently they didn't have the tire while I was sitting in their lobby for 45 min! So instead of checking in the first place when I called....I ended up taking my car down wasting my gas and my only day off to sit there for nothing! Then the snide jerk who ordered it says "it was received and don't know what happened, the system is always right...someone must have picked it up". He was very rude and unprofessional after I told him I was upset and why wouldn't they have confirmed the tire in the first place? I then asked to have the tire reordered and please actually receive a call this time and to make sure it's from a manager. As I walked out the guy said "ok yes ma'am" mocking me and then said "have a good night" all sarcastic, I said "yep" and he snidely said back "YUP"!! Over the years I have spent thousands of $$$ at this company and the rudeness I received is completely unacceptable! I am a single mom working two jobs and have very limited time off and I am very upset that I wasted my time on my only day off to deal with this disgusting excuse of service! Never again...I'll take my business some place else unless a manager fixes and handles that very RUDE employee!
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