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  • So its my wife's birthday and wanted to take her to get a purse she has been eyeing for some time. Hear was our experience... Store - The store design is very trendy with multiple monitor walls and modern decor. This is one of the biggest outlet locations I've seen with so many different products out on the floor. Therefore you should have not have a issue finding what you need. Staff - The staff was hit and miss there were a few that were stand offish and actually, for a lack of a better term, kinda snobbish, however there were a few that were very helpful and very attentive and it was appreciated. Why only 3 stars? I have shopped here before,and thou the store has been updated and is definitely makes you feel that your in a high end store, some of the staff could have been more attentive to the reason they are there. One of the patrons has a small dog with him while shopping. I agree, the puppy was cute, however they kept constantly giving the dog attention vs. being attentive to customers when the store was NOT busy making people wait in line. There were more cashiers than customers waiting for service, but they kept leaving to give the dog attention. Bottom line, Coach is marketed as a higher end store, even in a outlet setting, and there is a expectation that the entire experience should provide that perception. Again just my point of view based off knowing that Coach isn't the only brand that markets this way and this location does have competitors and that maybe next time I might think of going to a different brand.
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