Let me say first off....the owners are very nice and the pizza can be great. They offer reward points which is nice. However, I've been there more often than not and had problem after problem, plus the wait can be long when dining in. I've waited over an hour for one large pizza, only for the young waiter boy to tell me my pizza was burnt and would have to make a new one. Then Ive had the experience of under cooked mozeralla sticks. Wrong check delivered to my table. Given my phone number for the waiter to tell me he forgot to ring up my order for the points and it was too late. Yes, I was offered a discount on my next order, but that's not the point. THEN, two weeks ago, we went in at lunch time and was told they had no cook, couldnt order anything and to come back later. AGAIN, although as nice as they are...this is no way to run a business.
UPDATED REVIEW--they have improved over the years. Changed to four stars.