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  • So let's start off by saying this. SHAWN NAFARETTE IS AMAZING. He has been helping me get my form and my workout routine on point, your whole staff is welcoming and friendly everyone from front desk to fitness trainers make my cousins and I feel welcome. The only reason I am giving this 1 star review is the front desk girl by the name of Ashley (blonde hair) should NOT be working there. My cousin and I are extremely proud of our progress and how far we have gotten all because of EOS. We have been more motivated and driven to get to our goal. As we were in the restroom, we decided to take a selfie of the progress. I am well aware of the no photos policy; but I am also respectful of my peers. As my cousin and I were excited to complete our workout with a selfie Ashley decided to embarrass us in front of so many people. She decided to pick up the sign and point at it as if we were children and told us that we are not allowed to take photos then continued to CLAIM a woman was naked behind us. Attached below is the photo. I was very careful not to capture anyone in the background. As she continued to try and scold us my cousin and I were confused on who she was. She continued to state that she was employee for the company, and that right there was enough for me to say "I want to cancel my membership." She was out of uniform and the way she approached us and handle the situation was not only embarrassing, but it made me furious. This is the first time I have ever came across an employee that works at this location that has made me feel like I never want to come back. The only reason I am even going to continue coming back is because of Shawn. He continues to keep me motivated and I need that right now and I don't trust anyone with helping me besides him. If I were the company I would let her go. She is not worth losing clients over and she almost made 2 walk out the door and never come back.
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