I first went to e-Lash studios in December 2010 after I purchased a Groupon for a full set of lashes. I have Asian eyes with minimal eyelashes. I returned a couple of months later and started a regular maintenance program after having a new set of lashes put on and I go every 2 weeks for fills. I am very happy with the way my lashes look and the quality of the extensions. I receive compliments all the time and I am very satisfied with the service I receive. My schedule changes frequently and e-Lash had been able to accommodate every little scheduling change. I live on the westside and go to the Rocky River office.