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  • This place is a little hard to find as there is almost no signage. I was told because it was inside Penske's property they were limited. I picked up the car on Saturday before 1:00 (they close at 1:00) Very nice guy helped me. Car was clean and ran well. I called and extended my contract without any difficulty. Didn't have a lot of car choices, but I was renting the cheapest car they offered - $24 a day. I was disappointed with their service though. They seem to be understaffed at this location, only having one person working the counter. I returned the car on Friday afternoon/evening (they close at 6:00) and wanted a ride to another rental agency and was told they couldn't do it. (Actually they refused to do it) They had one driver and one agent on duty. If they are busy on Friday evening they should be better staffed. After spending $500 on a car rental I was extremely disappointed they would not give me a ride - first it was because they had a 5 mile limit (ok, that is what everyone does so I understand), but then it was because I was going to a competitor and if the driver took me there he wouldn't be available for the other customers! What the???? I was a customer, what difference does it make where I was going? Hertz is supposed to be #1, don't know in what, definitely not in customer service! I went to Enterprise where they had over 10 people working, super nice and very helpful. I won't use this agency again! Go elsewhere!
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