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  • OK 1st... You should know that there a few great people here. Let me tell you that the manager Richard is amazing. Knows my name, my car, what's been done to it and is pleasant and very helpful. Don is the master mechanic... I cant say enough about him. I totally trust that things will be done right when he is around. Super knowledgeable. I have been so thankful for him many times at that garage. OK... My wife took the car in for an oil change. Easy right... well buckle in. They checked my air filter...(Thanks a million) Forgot to bolt it back down. The wife told me there was a funny rattle and a squeak now. Opened the hood and there it was... no bolt. went back to the shop (Neither Richard or Don were there that day) The guy told me to go to the dealer and get a new one... Nope... you guys need to order it... he said ok... 3 days later I get on the phone to see if it was there... Richard answers the phone... says he hasn't hears anything about it... WOW Ok he went to the dealer that day and ordered it for me... Now a 5 day wait... Wait there is sooo much more now I'm waiting to do my brakes until the bolt comes in and I needed tires so... lets do everything at once. well it finally comes in and back I am. This time brakes, tires, Bolt... oh and could you check that squeak... might need something greased... I tinker with cars so I know it could be a ball joint or something else with the suspension... Car comes back... new tires, bolt, brakes... didn't notice a squeak... 500 ft away squeak squeak. Got home checked under the car... Guys the sway bar is totally wrecked... bushing trashed!!! The car was up in to air, the tire was off and it was OBVIOUS. The car is unsafe!!!!Thanks guys. Noticing oil leaking from around the new oil filter they put in!!!!! Thanks guys Oh and the cherry on top... the center lug nut cover on the wheel... nope they forgot to put that back too. Thanks guys. Well at least I got the bolt put back in the car. I have had GREAT experiences there which is why I've been a customer for so long.... That said I cannot recommend this place any less now... I don't even want to call them to fix the stuff that they either did wrong... much less do I want to go have them touch the sway bar. Anybody know a good trustworthy mechanic? so sad PS Ive taken photos of all of this... trying to find a place to post it all also the only reason I'm writing this review is because I was asked to by the staff there on the way out. Sorry guy.
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