OMG John serviced me and not only was he quick (as I only had a limited amount of time) but he was efficient, kind, and with only one brief description on what I wanted he got it right on the money!! My nails look GREAT! Besides that the venue was nice and clean! Although I thought my full set was pretty expensive ($40) I am a happy customer. I don't normally get my nails done hence maybe why I think it's pricey but like I said I'm happy!