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  • I have had a few experiences from this Pepboys. First for myself then through family members. My father in law went to have his tire pressure checked. Probably the simplest thing they do at pepboys. I mean I assume a pepboys is a auto garage? When my father in law asked for his tire pressure to be checked and adjusted they said they couldnt do that. Now my father in law has a hard time moving around and normally does all his own checks. But four techs just lollygagging around said no to a free service. This man, my father in law, always tips, I know this, basically these four techs said "No" to free money. My story is that I went to there to get an alignment. They called me back a few hours later saying that I HAD to buy other services or they would not do the alignment. What kind of place are they running? When I came back to pick up my truck, they had it parked in one of the bays and there were PARTS on it, they had been using my truck to prop up tires and other items. When I brought this to the attention of a manager he told me basically "tough shit". I will not come back here again. I tried to file a complaint with the area Director, Larry, but they were unable to give me the correct number or email. Basically stonewalling me.
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