This is my 3rd time coming to this particular location, 2 of the 3 times it was an unpleasant experience. Although the food is great the staff not to competent. I call and place my order over the phone for pick up. 1st time i placed the order after a 14hr work shift i show up the lady said,"im sorry i forgot to place it" today i call ahead i was placed on hold for 22 minutes & 16 seconds and only to hangup after i showed the manager/supervisor my phone hold time. Might i add i walked in and waited 4 minutes at the counter while 1 woman moved chairs and no other customers at the counter. I got a "im sorry we must have been busy thats why we didn't come back to the phone" yet, like i previously mentioned no customers were waiting and the staff was moving chairs.
This will be my last time at this location...