This is a small family owned business so I'll give them that but... They have Hawaiian shaved ice and snowball advertised. I asked what the difference was and was told by the owner that it was that the snowball included a scoop of ice cream at the bottom but it was still shaved ice. Ok so we ordered two snowballs, to our disappointment this was NOT shaved ice. Far from it, it was a plain snow cone. You know the kind that has thick chunks of ice that you must crunch while eating.
This Is FALSE advertisement. Shaved ice is the ultra thin ice that melts in your mouth, not the chunky one. To their defense, it was good but for the type of ice served it was expensive.
Another issue was that while we were ordering, the other cashier was serving a lady ice cream on a cone. When she received it, she licked it for a couple of minutes while her son ordered his. She then decided she wanted more so she asked for another scoop. To my surprise the cashier complied and took the cone back and served her another scoop on top of the one she had already licked. Talk about CROSS CONTAMINATION. Gross. We won't return to this location, there are plenty of others.