Okay, I've been coming here for I want to say three years now?! The staff is incredibly sweet! Erika my girlllll! She's the best! If she's ever out of town I'll go to miss Ashley! They both listen to what you're asking for when it comes to brows! I have never had a bad experience here! I would highly recommend getting your waxing needs taken care of here! Staff is always friendly! Plus to save you money get a wax pass!!! It's wonderful! Thank you European Wax Center!!!!