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  • Took my car in to fix my alignmemt. I had an appointment for 10 am. I didn't hear back from them all day. So I called them at 4 pm to check on it. Their tire balance machine had supposedly broke and they couldn't complete the work. So not only is their customer service bad for not calling me to let me know, they've wasted a whole day and my time since now I'll have to take it to another mechanic that actually has working equipment. Lame.
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