This place is a joke.
I work in customer service, so often times I try to be understanding and not knit-pick every tiny detail, but the staff here has pretty much done nothing for me but left me frustrated and annoyed.
I was scheduled for my 18 week check up (and was supposed to find out the gender of our baby) when I get a call saying that Dr. Cyr may or may not have to deliver a baby during the time of my appointment... that's fabulous, considering that's her job. But there was no one else there to fill in for her at the office. So after my husband had taken off work early and I had called my boss telling him I had an appointment and would be late to my own job, all we got was a fairly insincere, "Dr. Cyr JUST left... sorry."
And as for the ultrasound... the practice does not do in-office ultrasounds; you must go across the hall to another office. And you have to schedule the appointment separately... the OBGYN office doesn't schedule it for you for the same time as your appointment, which quite frankly is inconvenient and doesn't make any sense.
I'm pretty confused at to why this place has gotten such good ratings. I'm already looking for a new OB... This office has done nothing but turn something that should have been a happy ocassion into a frustrating one.
My advice: run away while you still can.