I came here on a referral. It's a nice enough salon. I didn't find some of the girls there very nice, but i let that slide. Keri, who did my brows is great. So great I decided to have microblading done. I made the deposit. However, a scheduling error occurred, I had it down on a different day then they did. Ok. So I will reschedule, right? Wrong. No appointments for a month AND even if I do reschedule they were keeping my $50 deposit. Keep in mind this was with 48 hours notice.
I'm a busy woman. I own two companies and I think great customer service and a little flexibility goes a long way. I understand the importance of trying to keep an appointment however things happen. And this company offers zero flexibility.
Enjoy my $50. It'll be the last dollar I spend at this establishment.