Today was my very first time dining here and it will definitely be my last. I have never been treated so rudely by a server as I was today with my server (Paige). She seemed to be very annoyed by the questions I was asking about the menu. I ordered a Dr.Pepper to drink, the gator tail appetizer, and some kind of sampler for my entree. After she brought the appetizer, she never came back to check on me again. I watched her stand behind the bar and chat with other servers and I watched her check on every other table around me but she completely ignored me and all of my attempts to get her attention. I never got a drink refill and she never even looked in my direction. I actually saw another patron walk past me with his glass in his hand looking for someone to refill his drink. After waiting over 20 mins with no server and no entree ever being brought out, I got up and asked another server for the manager. As soon as the server went to the back to get the manager, my server came rushing out with my entree. I told her that I no longer wanted the entree, she said "ok" and the rolled her eyes and walked away. When the manager came out to greet me, he had nothing but excuses for his terrible staff, saying that "this doesn't normally happen". That's a big lie judging by the other negative reviews coming from people who had the same experience. He also said he will check with the server and her workload. The restaurant was pretty much empty except for a few people sitting at the bar, myself, and a couple of other tables. It was far from a "full house". The staff here is just lazy. I cancelled my entree and paid for just the gator tails and left.