Complete incompetence and poor customer service! They came 3 x and 3 different diagnosis for heater not working, changed out 2 different components that were not broken. The problem never got fixed! In addition, they don't show up when they say they would and wasted my time!!!! It was a total of 6 visits if I included the no show!
I got fed up and demanded insurance to send another company, and the problem was diagnosed and fixed quickly!
Do not use this company! Demand your home owner insurance to send another one!!!