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  • I live in OH (can't find Columbus Locksmith Pros on Yelp!) and called to set an appt for a tech to come out to re-key 2 deadbolts and install one new deadbolt on a door that currently has no lock whatsoever. Scheduled same-day Saturday service with no weekend up-charge. The guy that answered the phone was so helpful and volunteered quotes, which is more than I can say for some of the other places that refused to even discuss prices over the phone! The tech called me within 5 minutes and scheduled the time to come out. Let me start out by saying that I've dealt with other locksmiths on at least 2 other occasions throughout the years - once to re-key a new home, and another time when I locked myself out of the house. They weren't exactly the friendliest guys and cost me a fortune! I needed this work done immediately for a security situation, but needed to be price conscious. Joey knew this and we discussed options. He worked with me on pricing and was extremely friendly. The two deadbolts that needed re-keyed were too old, so he installed brand new locks for me and worked with me there as well. I have four little dogs at my house that were barking at him basically the entire time and wanting to play, and he was so sweet and gentle with them. I can't believe he didn't get annoyed AT ALL. I was getting irritated with the barking, and they're MY dogs! (I should note that they're normally not like that, but they REALLY seemed to like Joey!) I was pleasantly surprised how quickly he got the job done, especially considering he had to drill the door to install a new deadbolt. I really appreciated his punctuality, efficiency, the fact that he really seemed to care about saving me money, and just the fact that he was an all-around really nice guy! I'll be buying a new home sometime soon, and I'll definitely be calling Columbus Locksmith Pros again to re-key those locks, but only if they send Joey!
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