I came in to get my watch fixed that my grandmother had passed down to me, so it has a lot of sentimental value to me. The service I received was amazing. Alexis was very knowledgeable and she took great care of me! She was able to get me a new battery and help me with tightening the band! She also polished my ring for me while I was there and it looks brand new! I would HIGHLY recommend seeing Alexis for all your jewelry needs.