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| - I have never been to Vallozzi's and had my first experience on Saturday. Needless to say, I will not be back.
The atmosphere seemed promising: a warm, romantic feel with a lively crowd. Bar service was good with a decent selection to choose from. Dining area seems crammed. On multiple occasions we watched servers collide in the limited space.
Food was mediocre, at best, with the exception of dessert. Mozzarella bar appetizer was interesting and was a hit with our 6 person table, but I was extremely disappointed in my meal. I ordered the Buttermilk Fried Lobster Risotto (which sounded delicious). I was looking forward to a rich, creamy dish on a cold night! When I received my meal, I was disappointed to see that my "risotto" was more "rice pilaf," with almost non-existent moisture. There were also diced red peppers mixed in which, due to possibly misreading the menu, I was unaware came with the dish and which I can not eat. So I spent half my meal picking around them. Fried lobster was tasty, but the lobster that was mixed into the "risotto" was rubbery and overcooked. All in all, so not worth the $32! Dessert was FANTASTIC. The table shared a seasonal cannolli (pistachio) and an order of the bread pudding. Both were delicious.
Our server, however, was HORRENDOUS!!! He was inattentive, borderline rude at times and we seemed like an inconvenience to him. He would disappear for 15-30 minutes at a time and would look in a different direction if anyone from our table flagged him down. We ordered a bottle of wine for the table which he them plopped on the table (No drink that he served us was set nicely down. All were dropped from at least a 2 inch height!) and was left unopened until we flagged him down 20 minutes later, to which his comment was "Oh, I thought you had a cork screw." When we placed our meal orders, I asked for a 2nd drink from the bar and did not receive said drink until our dessert was served. Another guest at my table was not served her dessert beverage until the check came. And then there was the check. When the check came, it was one single check for 6 people, even after we asked at the beginning of the meal to have the check split into two separate ones. When we questioned this, his rude response was "Well, I can't do it now because I CAN'T remember what everyone had!" So he was asked to put 2/3s of the bill on one card and the remainder on another card. He screwed this up too! Charging both cards the incorrect amount then disappearing before we could complain.
All in all it was one of the WORST dining experiences I have ever had. Not worth the price of the food to dine there and be treated that way. Serving staff need to be retrained on customer service, especially on busy weekend evenings. I will not be returning to Vallozzi's.
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