I was having an issue with my car. After I would turn it off the power would come back on. I was able to take my car in that night right before closing so that they could see what was going on. Three people saw it and weren't sure what was causing it. When it was scheduled for repairs they gave me a new RAV4 to drive and kept me updated while they fixed my issues. I am very pleased with the way they took care of me while fixing my car. Recommend working with Billy if you need a service on your vehicle.