I can't say nice enough things about this company! We were really hesitant because of the two star reviews but took a gamble and it paid off. We lived in our home two weeks when our water heater broke and through mistakes made during our close of escrow we discovered our home warranty wasn't in effect. We called the happy plumber the receptionist who answered the phone was sip pedant and happy helpful two. Two hours later ulyses showed up at our front door with a smile. He explained to us what was broken and what our options were. Because we were just screwed over having no warranty he gave us the best deal he could. He quickly replaced the water heater and was on his way. We were stuck in a horrible situation but he resolved it the best he could. I would recommend this company to anyone!