Such a tremendous turn around for the Customer service experience. Ever since I got my second Lexus I've had a tremendously horrible experience. I was lied to making the deal initially and I got buyers remorse from the deal. Ever since then the employees and management that I've encountered have had the word stuffs towards me as a customer. The saying goes the "Customer is always right". They act like the Cusotmer is always wrong. I will never buy from them again no matter what the deal is. Tremendous fail on their part. Corporate should step in and revamp the Cusotmer service aspect of this dealership.