I brought by dog here a couple of times before I brought her here for the last time when we put her down. The receptionist were so nice and the vets were amazing! When we had decided it was time to go forward to put her down the vet(sorry I can't remember his name) but he was very nice and informed me of everything that was going to happen and gave us all of the time we needed to say goodbye. I just went today to pick up her remains and again the staff was very nice. I wouldn't want to take a pet anywhere else.