I came in for a cut and highlights. The highlights looked orange when she was done and I mentioned it. She told me it would not look so orange after a few days. Well... That was crap. I also asked her to even out my ends because my hair was growing out and I no longer wanted the front longer than the back.. But when I went to get my hair done somewhere else, she said she didn't fix anything and it was still longer in the front. I also sent my grandmother over there and she was very unhappy about cut as well. She talked me grandma into buying all these hair products and gave her a cut that required more maintenance than my grandmother wanted. Needless to say, we won't be going back here!