Food was good, but wait time totally SUCKED. Went through drive-thru and ordered the Special and Hoagie cheesesteaks and pizza fries. All their sandwiches come on a 9" amoroso roll, so there's no option for those that don't want to eat that huge of a sandwich, or those that want to order something for their kiddies. The main street is so noisy that the girl thought I said cheese fries, so that's what I ended up getting instead of pizza fries. I was the only car in drive-thru and I'm pretty sure there were no other patrons inside...I sat at the pick-up window for about 17 minutes! Yes, 17 minutes! There were at least 3 workers in there that I could see. WOW....I don't ever remember taking that long for one order when i worked at the Cheesesteak Shop in Cali. Management/service needs to step it up a notch otherwise they won't last too long at this location...maybe one location is all they can handle.