Recently somebody backed up into my car in a parking lot. Their insurance put me in a rental car through Enterprise while my car was in the body shop, and Enterprise was great to work with. A shuttle is provided for pick up and drop off. Retrieving my reservation took no time at all. The employees were all courteous and professional, and they even waived the gas fee when I returned the vehicle near empty.
The car itself, while in fine working condition and a good size comparable to my vehicle in the shop, had absolutely no bells and whistles and it was a total pain in the butt not having a keyless ignition for a week. I suck at keeping track of things, especially keys.
It's never fun having to send your car in for repairs and needing a rental in the meantime but Enterprise made the process as painless and easy as possible.