I will keep it short and pithy....
The service and the food are wonderful. My mom and my step-father went here for years and whenever I was in town we go. I took my mom here the other night and it was perfect. Quite frankly, you will not get a better steak dinner on the west side. I don't know enough about the east side options to comment. But in the River, Avon, Westlake corridor I cannot imagine a better restaurant for carnivores.
Service and ambiance were what you would expect given the quality and craft of the food. Also, they were very accommodating as I had arrived in CLE and went straight from the airport to pick up my mom to take her to her favorite restaurant- I was not sure If I would make the reservation precisely on-time and I called to explain the situation. They took care of us.
Could not have been more pleased.