I'm surprised to see all these positive reviews.
Everything started out fine. We were greeted and seated promptly. Employees were friendly.
When our server brought out the salad and plates, something smelled awful. My daughter realized it was the plates. They smelled like an old mop. It was making me gag so I had to move the plates away from our table and call the server. He brought us new plates after a few minutes. I figured he was having a hard time finding clean ones, but I appreciate his effort.
Salad was good. The breadsticks had a weird flavor. It was as if they were expired prior to cooking, or if they'd been sitting in a cooler with rotten food and absorbed some of the yucky smells. I was half expecting Ramsay to come out and close down the restaurant.
Our entrees arrived. They were tasteless. I had the smoked mozzerella chicken - which tasted exactly like the fettucine alfredo. I didn't understand how you can make sauce without ANY flavor. And I mean absolutely NO flavor whatsoever. It was mindboggling.
Mystery solved when we received our take-home entrees. Their foods are frozen and prepackaged like a tv dinner. As simple as it is to boil some pasta and make simple sauces, they don't make their foods in-house.
Received a round of refills at one point but they didn't bring mine. I had to steal my daughter's drink.
I expected this level of quality from Fazolli's, but expected more from Olive Garden. I guess that's why we haven't eaten there in 6 years. At least the employees were friendly.