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| - My family and I visited Jack casino on a weekday night after a particularly bad day looking for a brief respite from real life.
When we entered, we were greeted by a casino that was NON-SMOKING. If you are a non-smoker who has never been to a casino before, I understand that you may have some difficulty understanding how wonderful this is, and it may not be due to casino rules but rather law, but it makes for a much more pleasant experience than your average casino.
I mainly played craps; notably, I came to the casino not expecting to win, but I had a wonderful experience nonetheless. The dealers were pleasant and lighthearted, and they dealt with any cranky players with a genuine smile.
The auxiliary staff at the casino was also helpful and pleasant, and I especially appreciated that new members receive a free t-shirt and a free bet at one of the tables.
Notably, when I was there, there was an issue with the computers that prevented parking validation, but this was dealt with in a graceful manner as well; they simply made parking free for all patrons, which I thought was a lovely gesture.
My only complaint about jack was that I would love to see 1 or 2 craps tables with a $5 minimum bet, particularly on a weekday night (I was in the casino from around 10 pm to 3 am), but this did not extremely negatively impact my experience.
The next time my family visits, we will absolutely visit Jack again.
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