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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-01-16 00:00:00 (xsd:dateTime)
itemReviewed	Papa Del's Pizza At the Crossing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Let me first state that I love their pizza. I have been getting Papa Dels since I came to U of I in 1988. Over the years I have probably spent thousands of dollars on their pies both thin, pan and stuffed. Last night was the final straw. Papa Dels does not have a good business model. They have the potential to be a great pizza place, one of the best in the state. Unfortunately, the service is terrible. They have always been slow, it takes at least 35 to 40 minutes for a thin crust when they are slow. The employees they hire have obviously very little training and no customer service skills whatsoever. When I was told it would be 50 minutes for my pickup order, I was fine with that. I usually even at 5 to 10 minutes to the time they tell me. I show close to an hour after placing my order, pay and they tell me it will be a "couple" minutes. So after sitting there for 15 minutes I inquire how long for my pizza to be ready. After another 5 minutes, it obvious they can't find my order. I am then told it will be another 10 to 15 minutes. At this point I am upset, they don't even act like they care. I finally tell the young kid behind the counter I want a manager so I can get a refund on my credit card. The so called manager rolled his eyes at me when I asked for the refund and obviously couldn't care less if I was unhappy. The worst part was this is the second time this year they "lost" my order and another time they gave my pizza to someone else then offered me their pizza. They don't offer you a discount or any compensation for their screw up. Well you can wait and eventually you can get your food. Its just not worth it anymore. The owners are putting a ton of money into their new building, I wonder if they will invest anything in new training and better hiring. The people they have now are costing them money, and I won't be spending mine their anymore, which really bums me out.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Steve

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