I was so excited about eating here, as I have eaten at other OPH in the US. However this location was a real let down! My husband requested the southwest chicken omelet without onions and was told deletions were not allowed as the omelets are premixed...Ok....So then he asked for a chicken omelet with cheese...he was told the OPH does not do custom orders because it confuses the cooks. Furthermore this establishment as been there for 25-30 years under one manager and this model works!!!!!! Talk about great customer service!
I requested the cheese grits with turkey bacon instead of pork bacon and was denied...not because they didn't have turkey bacon but because they don't do substitutions. I instead order a side of chicken sausages, which had the texture of salmon patties.
Of all the places to eat breakfast I am disappointed with this selection. We will not frequent this location again!