When we first moved to AZ a few years ago, we leased two Toyota's from another local dealership and it wasn't the greatest experience. Well, our leases were almost up and we decided to go in and talk options since we wanted to purchase one of the cars and trade-in the other. We have been looking at trade-in's for months because I am very particular (picky) in what I want.
We worked with Michael B and Anthony E and both were awesome and not pushy. Only on the day we actually got my new car did I feel pressured a little bit but I think that was because they were going to get the car I wanted from another dealership and wanted to try to have it arrive the same day - which is understandable.
There were only two downsides to my new car and they fixed one ASAP, the other they say they can't do anything about, which sucks because that's going to be $200 more out of my pocket. But overall, our refinance and new lease went smooth and we've already referred a few friends to them! Their service department is great as well!