Universe staff is extremely friendly and personable. The food is typical Montreal food with smoke meat in a whole lot of things. Their menu is quite vast. It's more of a comfort food kind of place and a relaxed place with a lot of French Canadians which I think reminds a lot of their home. As a guy that spent 10 months in Montreal I quite enjoyed it. If you're an organic all salad type this may not be the place for you lol.