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  • One star only because I have to. I actually took the time to set up a yelp account to review this place. I grew up going to Pep Boys with my dad. So I've always sought out these places for parts and service. I recently moved to Vegas and found this one. This is the WORST pep boys I've ever been to! Crappiest customer service I've ever seen in ANY establishment! It's no wonder why every time I enter it it's completely void of customers and workers. When there are customers they are pissed off at the crap customer service they are receiving, or being apologized to by managers. If I didn't have integrity I'd be able to just take whatever the hell I wanted! I will not spend any money here. I've only gone to get price quotes, and by the time I get a price, I'm over trying to get a part there. I went as far as taking my battery with me to California on a recent trip to have it warrentied for me. Real customer service from people that enjoy their job and treat customers with respect. Unless it's for a dire emergency, I will NOT deal with this store. If I deal with pep boys, it'll be from the stores in California when visiting family.
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