This location has the most polite staff of any McDonald's, their english is fine, I don't know what others are talking about. I just want any new staff to listen, when I ask for no cheese on my breakfast burrito, I don't expect to find my egg swimming in extra cheese wiz when I arrive at work. I know anyone can make a mistake now and then because this location is usually like a well oiled machine. I don't care if the person who uses a hose to clean outside is smoking or not...he is outside!