Fool me once...
While the food is one of the best options of Dufferin Mall, the service is definitely the worst.
I already stopped going to this place after my first mishap: the server was working way too fast, building my burrito and that of the person ahead of me at the same time (who I didn't know). The sloppiness of it all: the previous customer's pork and cheese was falling into my burrito which I wanted to be meat and cheese free. The server couldn't care less. I was speechless when she haphazardly used the previous customer's sauce order straight all over my burrito in one go. She gave me this look like: 'if I move fast enough, she won't say anything' - hoping I was a pushover.
But tonight, against my better judgment; I went back. My husband and I ordered burritos and asked for 'a little bit of hot sauce'. We went straight over to pay so didn't see what she did (but she had that same careless attitude of my previous service here). Fast forward to dinner: she had clearly doused the burritos like she was putting a fire out with the hot sauce - we had to throw both burritos out because they were completely inedible. And our mouths are still on fire 1.5 hours after as we angrily and hungrily vow to never go back.
The people that work here don't value their customers at all as is totally obvious by how they make the food.