I have wanted to like Artisano and have given it a fair chance as well but there are several blaring flaws that I just can't get over.
First of all, to pay the kind of prices your paying for essentially frozen food only to have to serve yourself is ridiculous I think! The waitstaff can be one way or the other, some of them are the epitome of excellent customer service while others are embarassing but what can you expect with children cooking your meals? The flies swarming around the food waiting for pick up is flat out sickening and this fact has actually made me leave the last time I was there.
The coffee is nothing to write home about and the foods consistancy is the worst I have EVER seen; order the same thing the next day and could have totally different dressing, ingredients, presentation etc... just BAD!
The only thing worth noting about this place is apparently the bread; I do not personally shop there but I know of several people who do say the bread is amazing. Other then that parking would be the only other real perk and I think they offer wi fi but I'm not sure.
Overall it is just too overpriced to be so unreliable
UPDATED
My rating of this establishment has dropped even further... all of the points of my previous review still stand but I would like to emphasize the fact that they are hiring CHILDREN! So the food is never consistant and sometimes down right atrocious! I have had food poisoning from their soup before and every sandwich I get is sloppy and never the same. Today I ordered a tuna salad sandwich and the majority of the tuna ended up on my lap or the floor. Again when children are making your food what do you expect and i should have known better then to ever return