I was very disappointed. My Sicilian pie was way overcooked. Crust hard, mozzarella brown/blackish. Cook comes out to explain that it is "ok" that is "just the way HE likes it", well guess what HE wasn't eating it, and HE wasn't paying for it. I went back the next night to try a calzone, and same thing overcooked and burnt crust/dough. Very disappointing since at the other locations this was not my experience. This one is closest to where I live now and it would have been nice to have, but unless this guy learns how NOT to burn everything, I will not be going back. All crust should not be dark brown to black. Hint: lower the temp and less time in the oven.