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  • Even if the burger I received was not dry, overcooked, and tasteless, and even if I was able to receive my full order instead of only getting one out of four items ordered after waiting for forty minutes, and EVEN IF I was able to get a full refund for the food I ultimately had no more time to wait for instead of getting ripped off by a penny pinching manager - nothing on earth could save this place from the abysmal service we received. It's rare that service actually enrages me, but this happened here. It's not that staff are incompetent either; they simply lack any sense of consideration, tact or customer service. We watched as dozens of other customers waited around, frustrated, that no one was even trying to get orders out to them. As we waited for our refund we actually found out our burgers were just sitting there, and no one had thought to serve them to us. As soon as the guy who took our order saw we were getting a refund from the manager, he demanded "You don't want em?" and immediately called his friend over to take them off his hands. Classy. It's no wonder this is a "hidden" burger joint - if it were better, people might actually care enough to talk about it. QDC should be ashamed to that this is what their name is attached to these days.
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