I am new to "vaping" and stopped at a few shops today. This one had one of the best selections and was a nice looking place inside. Comfortable and tons of flavors. I would have gone to 5 star had the girl working offered any help whatsoever to me. I asked a few questions and it felt like she was very annoyed. I asked a few more questions about a glass tanks, and was given a single short answer "it tastes better" that may be a correct answer, but I went in to buy a new setup and had a budget of about $150 to spend. She did not seem to want to help, so I will keep looking. The store gets 5 stars. Customer service gets 1. If you know what you want and are an expert, it seems like they have a ton of stuff. If you are looking for help and info, not worth the stop.